Privacy Policy

When you provide us with information through our website, we respect your privacy. It is important for you to understand what information we collect about you during your visit to our site and what we do with that information. We comply with the Privacy Act 1988, which sets clear standards and guidelines for access, collection and storage of Personal Information.

The information we collect from you.
In order to provide you with our products or services, we may ask for personal details such as your name, address, telephone number and e-mail address. We do not collect personally identifiable information about you, except what you provide it to us.

When you submit your personally identifiable information on the Site, you are giving your consent to the collection, use and disclosure of your personally identifiable information as set in this Privacy Policy. You have no obligation to provide any information requested by us however, we may not be able to provide you with the products or services you require should the provision of the product or service depend on the collection of that information. If you wish that we not collect any information from you, please do not provide us with any such information.

We take measures to ensure your personally identifiable information is protected from unauthorised access or misuse, both online and offline. We use security procedures to protect the personally identifiable information we hold. Our website has electronic security systems in place, including the use of firewalls. All pages that require you to enter your personally identifiable information or payment details on our site use 128 bit SSL encryption. To ensure that the page you are viewing uses 128 bit SSL encryption, you should look for the padlock icon in your browser.

How your information is used
The personally identifiable information that we collect is generally used to provide you with our products or services. We do not provide or sell personally identifiable information to any other organisations. If you opt-in during the Site registration process or at other times when you submit personally identifiable information, the information you provide may be used by us to create and deliver to you emails such as our e-newsletters, surveys, promotions and event information,("Opt-In Emails"). If you prefer not to receive such Opt-In Emails, please do not opt-in to receive these emails. If you do opt-in and later decide that you would no longer like to receive these emails, see below.

Keeping your information accurate and up to date
We take all reasonable steps to ensure that all personally identifiable information we hold is accurate. But it up you to make sure your information is current by either contacting us or updating your details.


Opting-Out
You may opt-out of receiving future Opt-In Emails from us when you register at the Site by clicking the "unsubscribe" link at the bottom of any Opt-In Email you receive from us and following the instructions provided therein, or by contacting us.
Notification of changes

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you consult this Privacy Policy on a regular.
Disclosure of personally identifiable information

a. Fraud protection and compliance with law

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other parties in relation to credit fraud protection.

b. Promotions

If you elect to participate in any promotions, competitions, surveys, or other events during your visit to our Site or Social Media platforms, the rules or terms and conditions for those events may indicate that your personally identifiable information may be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties. We are not responsible for and expressly disclaim all liability for any use of the information provided to such third parties. 

Cookies and IP Addresses
A cookie is a piece of data that enables us to track and target your preferences. We may use cookies to enable us to identify you as a return user and personalize and enhance your experience and your use of the Site. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to warn you before accepting cookies. If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. We use cookies to help us improve our service to you when you access our site and to ensure that our site remains easy to use and navigate. We may also use IP addresses to analyse trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.
Contact Us with your privacy issues

If you would like to discuss any issues about, our Privacy Policy, please contact us directly by telephone, or by email sales.frenchandenglish@gmail.com. Upon your request we will provide you with access to any of your personally identifiable information. Proof of identity is required before such information will be provided.